I was visiting from out of town when my car broke down about a half mile away from Franks. I called them up and asked if they work on BMWs. Forgot to ask if they could work on it today. I drove my car very cautiously to Franks. When I arrived, they were sincere and accommodating and let me know that they would try to fit me in the same day but it was most likely going to be a next day job. A couple of hours later I receive a quote for the job as well as a visual inspection for everything else that may need replacement. There was no pressure from them to try to up sell. No bread and butter sale pressure like cabin air filter needs replacing.
The next day they called me before noon and had me on the road pretty quickly with a coupon for a free car wash as well.
Would definitely recommend them to anyone in the area.
